We will provide a full refund or replacement for any wines that are faulty.
Vintages can sometimes vary. If the vintage is important to you then please check availability before ordering.
This does not affect your statutory rights.
We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.
You may request ‘sale-or-return’ when ordering online, which is offered subject to agreement in advance of delivery with the delivering store, subject to any specific conditions as notified by the store