For orders of all items (except Gift Solutions gift packs, see separate section) we normally guarantee delivery within seven days of your order except where indicated. However, if it is not possible to come to a mutually agreeable delivery arrangement within this timeframe delivery may take longer.
We may use an independent courier. The courier will attempt to deliver twice. Your order will be returned to our warehouse if they have not been collected from the courier 3 days after the second delivery attempt, and we reserve the right to pass on the cost of redelivery in this event.
Mainland UK delivery is free for orders of £250 or more. Deliveries to Northern Ireland, the Isles of Scilly, Isle of Man and Scottish Islands are charged at £12.50. Different rates apply for “Gift Solutions” gifts, see separate section. We do not deliver to the Channel Islands or destinations outside the UK.
For more information or if you have a returns enquiry please do not hesitate to contact us